Frequently Asked Questions


How long does it usually take to complete the course?

The counseling course can take nine months to complete. But you can do it as quickly or slowly as you want. That's the great advantage of distance learning.

Do I need to finish the course within a certain time?

You can take as long as you want. Unlike other organisations, we don't set any time limits.

What are the course costs?

Does the cost for the course include everything I need? Or are there any extra fees?
There are no other costs or fees.

Can I spread the cost of the courses over a period of time?
Yes. You can make five monthly payments. It costs 20% more. You can find the cost of paying by installments by clicking here.

How could I get my money back if I don't like the course?
Just return the course in good condition within 60 days of receiving it, and we'll send you a full refund.

Course duration

How long does it usually take to complete the course?
Many students complete the course in nine months. But you can do it as quickly or slowly as you want. That's one advantage of distance learning.

Do I need to finish the course within a certain time?
You can take as long as you want. Unlike other organisations, we don't set any time limits.

What does the course cost?
You can find the cost of the course by clicking here.

I live in the USA, UK, Ireland, Australia, Canada, Borneo etc. Is the course suitable for me?
Yes. We have students in 28 countries.

How can I contact my tutor or the Institute?
There have two types of people you can contact - your tutor and a course advisor.
The tutor marks your work, and helps you with any problems. You can fax, e-mail or post assignments to your tutor, whenever you want.
We don't give out the tutor's phone number, because a few people would spend all day talking to their tutors, who would never get any work done.
But sometimes students get stuck, or have an urgent query. If so, you can phone a course advisor at the Institute at any time during work hours. If you leave a message out of work hours we'll ring you back the next day. You can contact course advisors as often as you want, and about anything to do with being a counsellor.

What about accreditation?

Is the course accredited? And by whom?
Yes, we're accredited by the Open and Distance Learning Quality Council. You can find them at We're listed under Learning Institute, our parent organisation.

We are also registered with the Department for Education and Skills on its Register of Education and Training Providers.


The Register is a list of genuine education and training providers in England, Wales, Scotland and Northern Ireland. The Register does not quality assure or accredit in any way the learning provision of any registered provider.

Will the course give me credits towards a degree or some other study?

No. But it will help you set up and run your own business. And we encourage all students to continue their studies after completing the course.

Will the qualification get me a job in a hospital or school?

To get a job in a public organisation, you'll need more qualifications than we can offer. Our course is designed to help you work with private clients.

Remember, the easiest way to earn a living is to work for yourself. So in the course we focus on how you can work from home as a counselor.

Are there any restrictions on me setting up as a therapist?

As far as we know, no country in the world can stop you setting up your own practice.

However, for the USA and Canada we have written a separate page at for information about therapies in the USA and Canada.

What organisations can I join as a member?

Our counselling graduates can join the American Counseling Association as a Regular Member. They can join as a Full Member (Category B) of the Canadian Counselling Association.

Graduates of all our therapy courses may join the International Guild of Professional Practitioners as an International, Associate or possibly Full Member, depending on experience. They may also join the American Herbalists Guild as a General Member or possibly Professional Member depending on experience.

Remember that you don't have to join any of these organisations to practise. But they can help you network and keep up to date.

Is the government bringing in legislation to regulate counsellors so that only accredited counsellors will be allowed to call themselves a counsellor?

The legislation refers primarily to doctors - it follows on from the enquiries into Neale, Shipman, Ayling etc.

Secondly, it refers mainly to employment within the NHS, which is not somewhere our students tend to work.

Thirdly, there is almost no possibility that the government would legislate out of business those thousands of counsellors who provide the basis for most counselling sessions in the UK.

It is however possible that some title will be bestowed on those who conform to specific criteria, for example 'Accredited' or 'Licensed', which will be used to distinguish between the government and non government approved professionals.

This being the case, I have no doubt that you will be continuing to practise effectively over the coming decades.

And even if the government were, unlikely though it is, to regulate, there would inevitably be some grandparenting scheme that would allow you accreditation.

We will reimburse the student's fees in full if after gaining the Diploma, legislation prevents them from running a private practice.

When can I do the course?

Can I start the course at any time?

Where can I study the course?

Is the course all from home, or do I have to go to a test centre?
It's all from home.

Will I be able to get insurance?

Yes, we provide you with the names of organisations that provide insurance to students who complete our course.

How are we different to other providers?

When you start comparing us with other course providers you might notice that:

  • Some organisations limit the amount of time you have to complete the course. Many course providers only allow you 12 months to complete the course. And after those 12 months are up they may require you to pay a fee to continue. With our course you can take as long as you need, without paying additional fees.

  • Some organisations will only give you 7 days to return your course if it’s not right for you. If our course is not what you expected and you want a full refund we allow you 60 days to return it and claim your money back.

  • Some organisations will charge you an administration fee to return the course. We refund all of your fees.


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The Institute of Natural Healing
Overbrook Business Centre
Poolbridge Road
Blackford, Wedmore
Somerset BS28 4PA, UK
Tel: 0800 781 1715
The Institute of Natural Healing
Contact: Miki Petrusic in Sydney, Australia.
Tel: +61 2 9620 4066.
Contact: Hester Burnett in North West Province, South Africa.
Tel: +27 798 977 665