Customer Service Training
The Blackford Centre
Blackford Center for Customer Service Training
What’s included in your Customer Service training
12 video modules, covering every aspect of customer service.
PDF transcript of the videos.
Customer Service Tips and Resources document.
Core values sheet
Powerpoint presentation with notes, covering the dos and don’ts of customer service
Customer Serviced Manifesto
Customer Service Workbook
The right to use the post nominal letters Dip. C.S. (BC) after your name.
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