| Frequently Asked Questions |
How long does it usually take to complete the course?
Many
students complete the course in nine months. But you can
do it as quickly or slowly as you want. That's one advantage
of distance learning.
Do I need to finish the course within a certain time?
You
can take as long as you want. Unlike other organizations,
we don't set any time limits.
What does the course cost?
Click here to go to the enrolment
page, which has the course
costs.
Does the cost for the course include everything I need?
Or are there any extra fees?
There are no other costs or fees.
Can I spread the cost of the courses over a period of time?
Yes.
You can pay over five months. This costs 20% more. You
can find the cost by clicking
here.
How could I get my money back if I don't like the course?
Just
return the course in good condition within 30 days of receiving
it, and we'll send you a full refund.
And if, after seeking work at the end of the course, you
don't earn at least the cost of the course inside three months,
we'll also refund your fees.
Can I start the course at any time?
Yes.
Is the course all from home, or do I have to go to a test
centre?
It's all from home.
I live in the USA, UK, Ireland, Australia, Canada, Borneo
etc. Is the course suitable for me?
Yes. We have students
in 28 countries. And we have two two editions of the course.
One is for North America and countries that are influenced
by the US and Canada.
The other edition is for the UK and Europe, and countries
influenced by them.
How can I contact my tutor or the Institute?
There have
two types of people you can contact - your tutor and a
course advisor.
The tutor marks your work, and helps you with any problems.
You can fax, e-mail or post assignments to your tutor, whenever
you want.
We don't give out the tutor's phone number, because a few
people would spend all day talking to their tutors, who would
never get any work done.
But sometimes students get stuck, or have an urgent query.
If so, you can phone a course advisor at the Institute at
any time during work hours. If you leave a message out of
work hours we'll ring you back the next day. You can contact
course advisors as often as you want, and about anything
to do with catering.
Can I contact other students?
Yes, we have a student database.
You can add your contact details and get in touch with
other students. You can swap ideas, or solve problems together.
Is the course accredited? And by whom?
Yes, we're accredited
by the Open and Distance Learning Quality Council. You
can find them at www.odlqc.org.uk. We're listed under Learning
Institute, our parent organization.
We are also registered with the Department for Education
and Skills on its Register of Education and Training Providers.
The Register is a list of genuine education and training
providers in England, Wales, Scotland and Northern Ireland.
The Register does not quality assure or accredit in any way
the learning provision of any registered provider.
Will the course give me credits towards a degree or some
other study?
No. But it will help you set up and run your
own business. And we encourage all students to continue
their studies after completing the course.
Are the tutors practising caterers?
Yes, all tutors are
practising caterers. Some other organizations use college
lecturers, which means you don't get the information from
the real 'coal face'.
Will you show me how to find work?
Yes, the course includes
practical guidance on getting work. You can also discuss
this with your tutor or a course advisor.
Plus, you can get on our list of expert caterers, which
clients will consult to find home-based caterers.
Is there a final exam?
No, there is no final exam. The course
is based on continuous assessment, through assignments
you send to your tutor.
And continuous assessment lets you check all the time that
you're on course to succeed.
So you should look on the assignment as an exciting challenge.
No, it's true! You'll enjoy them. We promise you!
What happens if I fail an assignment?
You do the work again!
80% of students complete the course without ever failing
an assignment. But you might misunderstand the question,
or produce an insufficiently detailed answer. So the tutor
will explain the problem and ask you to send in the assignment
again. When you do this, your work will be much better.
Can I submit hand-written assignments?
Yes. That's no problem.
Can I submit assignments by E-mail?
Yes. That's no problem.
Can I join the course without prior experience?
Yes. That's
no problem. We make no assumptions about people's prior
knowledge. However, you need a reasonable grasp of English
and an ability to write.
Can I tackle the topics in any order I choose?
Yes, you
can. So, if you want to tackle a particular topic, you
can go straight to that module. This is useful if you have
a job or a client that requires you to know about a particular
subject. You might note that some other organizations supply
only one or two modules at a time.
I haven't studied for years. The thought of returning to
study makes me nervous.
Don't worry. We sympathize. But this
course is nothing like your memories of being stuck inside
a stuffy classroom on a summer's day with an old-style
teacher droning on.
For a start, this is a subject that interests you (or you
wouldn't have got this far).
And getting this deep into the website shows that you can
absorb information and concentrate for long periods of time.
Also, you'll see that we write clearly and simply. And that's
how we've written the course materials. It's true that some
organizations write long and boring pages that make your
eyes glaze over. We promise you that our course is nothing
like that. You'll find this course is informative and enjoyable.
In fact, many students are almost upset at finishing the
course.
Do I get the whole course or individual modules at a time?
We
send you the whole course when you enrol. This means you
can study any topic you want to. You can also see what
topics are coming up. Getting everything in one package makes
it easier for you to get an overview of the course. As we
mentioned above, some other organizations supply only one
or two modules at a time.
How does this course compare with others?
We think this
is the best course in the world. Bar none. But please
examine other courses before making a decision. Consider
these points:
1. Is it a catering course? There are lots of cookery courses,
but few on catering.
2. Is the course comprehensive? In other words, does it
cover outside catering, plus the marketing of speciality
foods?
2. Will your studies be supported by a tutor? Research shows
that people succeed much better on courses that include a
personal tutor.
3. Is it interactive? That is, do the course materials regularly
make you stop and think, and do exercises? Too many courses
consist of page after page of boring lecture notes.
4. Does it teach you about setting up your own business?
Many Internet courses are reasonably good at this, while
college courses are often weak on this point.
5. Is it accredited?
6. Can you get a refund if you don't like the course?
7. Does it meet your needs? For example, do you need a local
classroom course, or a distance learning course?
So, how can you find out about other courses?
1. See if any courses are available at your local college
or nearby university.
2. Scour the Internet.
3. See if you can contact a careers advisor. Careers advisors
know nothing about catering, as they would be the first to
admit. And the careers books they consult will probably suggest
getting a degree in hotel management. Which may (or may not)
be a good thing, but probably isn't related to what you have
in mind.
Can a newcomer break into catering and earn money?
Yes.
People always need parties, events and other celebrations.
And these days, more people are inclined to pay someone
else to do it.
Are there any restrictions on me setting up as a caterer?
Yes.
And the course covers this in detail. We have separate
editions for the US and Canada, and the UK and Europe. We
also cover regulations for australia and New Zealand in outline.
In the US, you can't cook in your own kitchen. But there
are several solutions to this, which we discuss in the course.
We also provide detailed advice on forming a company, keeping
records and paying tax.
How are we different to other providers?
When you start comparing us with other course providers
you might notice that:
-
Some colleges limit the amount of time you have to complete
the course. Many course providers only allow you 12 months
to complete the course. And after those 12 months are up
they may require you to pay a fee to continue. With our course
you can take as long as you need, without paying additional
fees.
-
Some colleges will only give you 7 days to return your
course if it’s not right for you. If our course
is not what you expected and you want a full refund we
allow you 30 days to return it and claim your money back.
-
Some colleges will charge you an administration fee to return
the course. We refund all of your fees.
Any other questions?
If you have a question, why not e-mail
us now? We could add it to our list of FAQs.
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