Management Consulting Course

Management Consulting Course Syllabus Content

The Management Consulting Course Modules

The course contains the 15 modules shown below.

1. Welcome

  • Why become a management consultant?
  • Are you qualified?
  • Pitfalls and opportunities of self-employment

2. Running a management consulting business – Part 1

  • An introduction to management consulting
  • What to consider when establishing your office or workspace

3. Running a management consulting business – Part 2

  • How to use questionnaires to work with clients
  • How can you be an advisor, project manager, coach and trainer?
  • How to help a start up business
  • How to help a business that is ‘in trouble’
  • How to help a business that needs to expand

4. Helping clients decide on business strategy

  • Setting up clear goals Understanding the current business climate
  • Making a business/financial plan Cash flow management
  • Varying needs of different individuals

5. Improving a client's customer service

  • The importance of a customer The cycle of service
  • Sales versus customer service
  • Using the cycle of service to boost business
  • Troubleshooting

6. Increasing a client's sales

  • Defining ‘sales’
  • A look at some situations
  • Topics for expansion

7. Improving a client's market

  • Your client's niche The value your client offers that niche
  • Features versus benefits
  • Marketing their products

8. Improving your client's finances - Part 1

  • What to do if you don’t have financial experience
  • Follow the money
  • Book-keeping/accounting practices
  • Financial forecasts
  • Sales
  • Outsourcing

9. Improving your client's finances - Part 2

  • Using the sales ledger to generate business
  • Getting control of accounts receivable
  • Financing expansion

10. Solving a client's production, operations or productivity problems

  • Evaluate how the entire business functions
  • Five common problem areas
  • Look for ways to make improvements

11. Developing an owner's leadership and delegation skills

  • Identification of skills available through associates and colleagues, temporary, part-time and administrative team members.
  • Six areas to ensure effective communication delegation of tasks.
  • How to accomplish more in less time through delegation.
  • Research about the best leaders.
  • How to effectively delegate different tasks to different types of team members.
  • Progress reporting and how to ensure delegated tasks remain on schedule and within budget.

12. Improving a client's staff recruitment, retention and development

  • Defining a job description
  • Ways to find qualified prospects
  • The interview process
  • The offer letter
  • How to retain qualified employees
  • Employee development
  • Building teamwork

13. Speciality consulting – How to help small businesses

  • Why many small retailers need a business consultant
  • Three types of retailing prospects you can help
  • How to get hands-on retailing experience quickly
  • Where to find advice and ideas from other experts
  • Questions to ask clients before you give advice

14. Marketing yourself

  • How to look for work
  • 6 ways to look for clients
  • Getting experience
  • Your first meeting
  • Understanding your client’s needs

15. The advanced management consultant

  • Types of business
  • Your business plan
  • Alternative financial resources
  • More on finding clients
  • How to improve your own sales letter
  • How to keep clients happy
  • Deciding how much to charge
  • Letter of agreement
  • Getting paid - chasing your money

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