The course contains the 15 modules shown below.

1. Become a management consultant

• Why become a management consultant?
• Are you qualified?
• Pitfalls and opportunities of self-employment

2. Running a management consulting business – Part 1

• An introduction to management consulting
• What to consider when establishing your office or workspace

3. Running a management consulting business – Part 2

• How to use questionnaires to work with clients
• How can you be an advisor, project manager, coach and trainer?
• How to help a start up business
• How to help a business that is ‘in trouble’
• How to help a business that needs to expand

4. Helping clients decide on business strategy

• Setting up clear goals
  Understanding the current business climate
• Making a business/financial plan
  Cash flow management
• Varying needs of different individuals

5. Improving a client's customer service

• The importance of a customer
  The cycle of service
• Sales versus customer service
• Using the cycle of service to boost business
• Troubleshooting

6. Increasing a client's sales

• Defining ‘sales’
• A look at some situations
• Topics for expansion

7. Improving a client's market

• Your client's niche
  The value your client offers that niche
• Features versus benefits
• Marketing their products

8. Improving your client's finances - Part 1

• What to do if you don’t have financial experience
• Follow the money
• Book-keeping/accounting practices
• Financial forecasts
• Sales
• Outsourcing

9. Improving your client's finances - Part 2

• Using the sales ledger to generate business
• Getting control of accounts receivable
• Financing expansion

10. Solving a client's production, operations or productivity problems

• Evaluate how the entire business functions
• Five common problem areas
• Look for ways to make improvements

11. Developing an owner's leadership and delegation skills

• Identification of skills available through associates and colleagues, temporary, part-time and administrative team members.
• Six areas to ensure effective communication delegation of tasks.
• How to accomplish more in less time through delegation.
• Research about the best leaders.
• How to effectively delegate different tasks to different types of team members.
• Progress reporting and how to ensure delegated tasks remain on schedule and within budget.

12. Improving a client's staff recruitment, retention and development

• Defining a job description
• Ways to find qualified prospects
• The interview process
• The offer letter
• How to retain qualified employees
• Employee development
• Building teamwork

13. Speciality consulting – How to help small businesses

• Why many small retailers need a business consultant
• Three types of retailing prospects you can help
• How to get hands-on retailing experience quickly
• Where to find advice and ideas from other experts
• Questions to ask clients before you give advice

14. Marketing yourself

• How to look for work
• 6 ways to look for clients
• Getting experience
• Your first meeting
• Understanding your client’s needs

15. The advanced management consultant

• Types of business
• Your business plan
• Alternative financial resources
• More on finding clients
• How to improve your own sales letter
• How to keep clients happy
• Deciding how much to charge
• Letter of agreement
• Getting paid - chasing your money