UX Writing Course
Independent Reviews Click here
“Definitely do it! I love the variety of assignments and the challenges they present. The modules are incredibly informative and the feedback and advice from my tutor has been invaluable.”
Joanne, Essex, UK
It's excellent. I've learnt a huge amount and have really enjoyed the course too. Assignments are marked quickly and feedback is very helpful. It's good value too especially when compared with other courses that I've studied. I would thoroughly recommend the course.
Laura, United Kingdom
“The course will give you a good understanding of what it means to be a UX writer.”
Michelle, from Farnborough, UK
If you love playing around with words and enjoy role play and convincing people to buy or behave in a certain way, this is the course for you.
Rebecca, Dumfries & Galloway, Scotland
“My tutor has been brilliant, offering lots of helpful advice and feedback.”
Nick, United Kingdom

The 13 UX Writing Modules

1. Fundamental Principles of Design

  • What are the main elements of design?
  • The use of contrast, balance and emphasis
  • Visual hierarchy, movement and proportion
  • How do design elements work together
  • Why negative and white space are important
  • Unity – How well do your design elements work together?

2. Basic UX Design Principles

  • What are UX design principles
  • The importance of consistency in your design
  • Engaging the user
  • Textual content – making sure your text is readable
  • Using a range of media content

3. User Experience Tools & Techniques

  • What motivates a user?
  • The importance of creating a user persona
  • How to create a storyboard
  • Wire framing – a digital blueprint
  • Creating a prototype

4. UX and UI Design Principles

  • What’s the difference between UX and UI design?
  • UX/UI design team roles
  • Common methodologies
  • How does a UX writer fit in?
  • How much UX/UI design experience does a UX writer need?

5. The Principles of UX Writing

  • Writing with clarity
  • Why writing in plain English is best
  • Preventing mistakes
  • Writing with purpose
  • Writing concisely
  • Consistency creates engagement

6. The Different Types of UX Writing

  • Copy and microcopy
  • The importance of help content
  • Errors and system messages
  • Helping a user navigate a site/app
  • What to include on a form
  • Privacy and legal information

7. What is a UX Writer?

  • What do UX Writers do?
  • Alternate writing roles (What a UX Writer isn’t)
  • What core skills do you need?
  • Who will you work with?
  • Understanding the job

8. Style and Voice Guides

  • Developing a style guide
  • What is your communication style?
  • Using controlled language
  • Design considerations and design systems
  • User considerations
  • Brand considerations

9. Your Audience and User

  • Who are your users?
  • Understanding people’s needs
  • Planning tools (user stories, journeys, and story boards)
  • Engaging with and understanding your users
  • Why do I need to test my UX content?

10. Channels and Markets

  • Writing for localisation
  • Platform and channel considerations
  • Usability considerations
  • Content management systems
  • Change control

11. Client and Team Interactions

  • Gathering information from your client
  • Presenting designs
  • Evidence based decisions
  • Importance of feedback
  • Dealing with conflict
  • Team dynamics

12. Getting Freelance Work as a UX Writer and Designer

  • Your career as a UX writer
  • Writing a CV
  • Looking for work
  • Finding new clients
  • Different sources of work
  • The services you offer

13. How to get a Permanent Job as a UX Writer and Designer

  • Getting a job
  • What is a UX writer?
  • The skills required
  • Finding the right fit for you
  • Agency or client?
  • Building Your CV
  • Applying for jobs
  • Preparing for the interview
  • The Interview

We supply all the modules at the beginning of the course. That means you can study topics whenever you choose. You don't have to wait weeks to get to a section that you need. Though we recommend you take the modules in the order shown, you can tackle them in any order you choose. To help you get the most from the course, we aim to be completely flexible.

Read more: What you'll learn on the course.